piapple.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matching service ("the Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, date of birth, gender, location
• Profile Information: Photos, bio, interests, hashtags, relationship preferences, seeking type
• Payment Information: Credit card information (processed securely through our payment partners), billing address
• Communication: Messages sent through the Service, contact form submissions
• Other Information: Any other information you choose to provide

2.2 Information Automatically Collected

When you use the Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: IP address, browser type, device type, operating system
• Location Data: General location information based on IP address or provided location
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Service

We use the information we collect for various purposes, including:

• To Provide the Service: Create and manage your account, facilitate matches, enable messaging
• To Improve the Service: Analyze usage patterns, develop new features, enhance user experience
• To Process Payments: Process transactions, manage subscriptions, prevent fraud
• To Communicate: Send you service-related notifications, respond to your inquiries, send marketing communications (with your consent)
• To Ensure Safety: Detect and prevent fraud, abuse, and illegal activity
• To Comply with Legal Obligations: Comply with applicable laws, regulations, and legal processes

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Other Users

Your profile information, including photos, bio, and basic information, is visible to other users of the Service as part of the matching process.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Email service providers
• Customer support services

4.3 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 In Case of Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure payment processing
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have certain rights regarding your personal information:

• Access: You can access and update your account information at any time through your profile settings
• Deletion: You can request deletion of your account and associated data by contacting customer support
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails
• Cookies: You can control cookies through your browser settings
• Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us using the contact information provided below.

Age Verification: As stated in our Terms of Use, piapple.net is exclusively for users aged 18 and over. Age verification is required to use the Service, and some content requires payment.

Credit Card Information: Credit card registration is required in advance for age verification and premium features. We use secure, industry-standard payment processors to handle all credit card transactions. We do not store your full credit card information on our servers.

Billing Transparency: We will never charge you unfairly without notice or notification. All charges will be clearly disclosed before any transaction is completed.

We use cookies and similar tracking technologies to track activity on the Service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies for:

• Authentication and session management
• Remembering your preferences
• Analyzing usage patterns
• Improving the Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using the Service, you consent to the transfer of your information to these countries.

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the bottom of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.